Refund policy

ATTENTION: No Refund, No Exchange, and No Defective Returns Policy

Shipping & Returns Policy

At Sunset Beauty Health, we are dedicated to providing a smooth and reliable shopping experience. Please review our shipping and returns policy carefully before placing an order.

Processing Time

• Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Time & Rates

• We offer standard shipping with an estimated delivery time of 4 to 10 business days, depending on your location.
• Shipping rates are calculated at checkout based on your delivery address.

Order Tracking

• A tracking number will be sent via email once your order has shipped, allowing you to monitor its progress.

Shipping Restrictions

• We do not ship to Post Office (P.O.) boxes. Please provide a valid residential or business address at checkout.
• Chargebacks and unauthorized payment disputes are strictly prohibited. If you experience any issues with your order, please contact our support team before initiating a dispute.

Returns Policy

We want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

• Returns are accepted within 30 days of the delivery date.
• Customers are responsible for return shipping costs.
• A 75% restocking fee will be deducted from the refund amount.
• Final sale items are not eligible for returns.

To initiate a return, please contact our support team for further instructions.

For any shipping or return inquiries, reach out to us at noreply@marketgeneralservices.llc.

Thank you for shopping with us! 💖